Prestigious honor goes to industry leader for being top-performing full-service firm enabling value-based care
ST. LOUIS — February 1, 2018 – Lumeris, the industry leader in value-based care solutions, announced today that for the third year in a row, KLAS Research has named the company as the top-rated full-service, value-based-care managed services firm in the 2018 Best in KLAS: Software & Services report.
Lumeris’ designation as 2018 Best in KLAS for Value-Based Care Managed Services was based on results from the formal report—“Value-Based Care Managed Services 2017”— released in December. Lumeris was one of five firms rated in the full-service category. That report found Lumeris’ clients were highly satisfied with its services designed to help healthcare organizations accelerate their transition to value-based care.
Lumeris was named the top-performing full-service firm with an overall score reflecting effectiveness in value-based care technology, sales and contracting, service and support, satisfaction and desire to buy again. The firm also won Best in KLAS awards in this category in 2015/2016 and 2017.
According to the KLAS performance report, “Lumeris customers are the most satisfied, due to [Lumeris’] ability to help them navigate complex change management and achieve their desired outcomes.” The performance report also stated, “With consultants that help create and execute customized VBC-transformation plans and with intuitive technology that offers strong EMR (electronic medical record) integration, Lumeris satisfies across the board.”
“Being recognized once again as Best in KLAS is further confirmation Lumeris is making a real difference in driving the shift to value-based care industry wide,” said Mike Long, chairman and CEO of Lumeris. “The huge investments we’ve made in creating the Lumeris Model, building world-class technology and fielding the industry’s most expert value-based team are enabling our partners to make major improvements in clinical and financial outcomes. This honor provides further encouragement to the collaborative teams we have built with our partners to accelerate our shared journey to make healthcare better for everyone.”
As referenced in the performance report, Lumeris’ clients feel the company has greatly improved their ability to transition to value-based care by providing a centralized operational platform, embedding specialized staff, aggregating clinical and claims data, delivering timely reports, training care managers and providers, and supplying valuable insights.
KLAS Research, which publishes over 55 reports per year, bases its Best in KLAS awards on interviews with the clients and customers of the healthcare solutions and software companies it evaluates. According to the company, “The title of Best in KLAS is a hard-earned recognition by providers and payers of outstanding efforts by vendors to help healthcare professionals deliver better patient care. It is reserved for vendor solutions that lead the software and services market segments with the broadest operational and clinical impact on healthcare organizations and their patients.”
KLAS is a research and insights firm on a global mission to improve healthcare delivery by amplifying the provider and payers voice. Working with thousands of healthcare professionals and clinicians, KLAS gathers data and insights on software, services and medical equipment to deliver timely reports, trends and statistical overviews. The research directly represents the provider voice and acts as a catalyst for improving vendor performance. Follow KLAS on Twitter at www.twitter.com/KLASresearch.
Lumeris serves as a long-term operating partner for organizations that are committed to the transition from volume- to value-based care and delivering extraordinary clinical and financial outcomes. We guide health systems and providers through seamless transitions from volume to value, enabling them to deliver improved and more affordable care across populations—with better outcomes. And, we work collaboratively with payers to align contracts and engage physicians in programs that drive high-quality, cost-effective care with satisfied consumers—and engaged physicians.
An industry recognized leader, Lumeris won the 2018 Best in KLAS award for value-based care managed services for helping clients deliver improved clinical and financial outcomes. This was the third year it received this distinguished award. For the past seven years, Essence Healthcare, Lumeris’ inaugural client with more than 65,000 members in Missouri and Illinois, has received 4.5 to 5 Stars from the Centers for Medicare and Medicaid Services. Lumeris is committed to delivering these same results with its multi-payer/multi-population clients to meet their goals and missions.